AI Commerce
Evaara
WhatsApp AI sales bot + CRM for electronics retail. RAG-powered Q&A with buying intent detection.
About the Project
Evaara combines an AI WhatsApp bot with a web CRM for electronics retailers. The bot answers product questions via RAG, scores buying intent on every message, and automatically flags conversations for human takeover when the score crosses the threshold. The CRM manages customers, orders, and WhatsApp notifications.
Key Features
- RAG-based product Q&A using Claude API with pgvector embeddings
- Buying intent scoring (0-100) with automatic human handoff at threshold
- Intent detection: greeting, product inquiry, price, buying, complaints
- Order lifecycle with WhatsApp confirmations
- CRM dashboard for customer and conversation management
Impact
Lean MVP approach: AI handles routine queries, humans close sales. Demonstrates pragmatic architecture decisions.
Tech Stack
DjangoNext.jsClaude APIpgvectorCeleryRedisWAHADocker
Metrics
RAG product Q&A
Intent scoring (0-100)
Human handoff
Order lifecycle
Links
No public links available for this project.
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