Conversational AI
Sarathi Voice Agent
Multilingual voice assistant for NE India. Helps 31M citizens navigate govt services in Assamese & Bodo.
About the Project
Sarathi Voice Agent is an AI-powered voice assistant designed to help citizens in Northeast India navigate complex government services. The system functions as a multilingual, human-like voice bot that guides people through bureaucratic processes in their native languages. It reduces the average 5-7 government office visits to 1-2 visits by providing accurate, accessible information through natural voice conversations.
Key Features
- Multilingual support for Assamese, Bodo, Hindi, and English
- Sub-500ms response latency for natural conversations
- Hybrid TTS combining pre-recorded phrases with Bhashini API
- Multi-channel: Kiosk, Mobile App, WhatsApp, and IVR
- Knowledge base covering 10+ critical government services
Impact
Designed to serve 31M+ citizens in Assam. Deployed across kiosks, mobile apps, WhatsApp, and toll-free IVR lines.
Tech Stack
FastAPIfaster-whisperBhashini TTSLangChainQdrantReact Native
Metrics
Target: <500ms latency
10+ govt services
Kiosk + Mobile + WhatsApp
Links
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